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Covid 19 Re -Opening Update

We are looking forward to welcoming you back in store from Tuesday 16th June. We will be operating limited hours initially, so please bear with us while we work through how best to move forward. I have kept the shop well stocked and hopefully we have everything you could need.

Temporary Opening Hours

Monday CLOSED

Tuesday 9am-3pm

Wednesday 9am-3pm

Wednesday Afternoon - Local deliveries for orders over £25 (currently Wendover, Tring, Aston CLinton, Weston Turville, Stoke Mandeville, Aylesbury, Bierton) Order by Tuesday evening.

Thursday - CLOSED

Friday 9am- 3pm

Saturday 9am-3pm

We'll see how that goes and add more hours if the demand is there.

Here's how it will work - we will need a little help from you!

We have put measures in place to ensure the safety of our customers and staff;

The shop has been cleaned and reorganised to allow more space and social distance markers arranged around the shop.

We will be wearing face masks, using hand sanitiser and cleaning counter surfaces, shopping baskets and card machine between uses.

We will be operating a two customer at a time policy and ask you to wait at the door to be allowed entry, while socially distancing from other customers who may be waiting. If you have a face mask we would strongly advise that you use it as the shop is small.

Upon entry, we will be providing hand sanitiser and request that you use it.

Should you wish to browse, you will be handed a sanitised basket to take around the shop. We respectfully ask that you do not touch items that you do not intend to purchase, and ask for assistance should you need to find something.

If you know what you need and have a list (this would really help us speed up the time in store) we will allow entry and ask that you stand back from the counter on the floor marker. This will allow us to get your items and process payment with social distance in place.

We will be taking contactless payment as a preference.

For now our demonstrations in store will be suspended, but we will obviously reinstate them as soon as we settle in to this new way of working.

We understand that this is going to be a different shopping experience from what you are used to, and we appreciate your support and assistance while we keep everyone safe.

In the meantime we ask...

Please support us, we need your custom to survive. We want desperately to recover from this and can't do it without you. Amazon etc will always be there- we know that, but we won't if people don't use us.

If you can come with a shopping list, and knowing the size of cake you are making etc, it will help us help you more quickly and reduce waiting times.

Pre order if you can - that will help us organise stocking and wait times.

Use our delivery service if you are local to us.

Be patient, we will be trying our very hardest to look after you all.

Most of all...

Thank you!!

We really couldn't do any of this without you, and cannot wait to see you all again and help with your projects.

Stay safe.

Debbie x
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Wendover | community | events | local events | cake |
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